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Free Shipping on all UK Orders
Elizabeth Bradley Design
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Shipping
We offer free delivery within the United Kingdom on all orders.
For international destinations, rates are based on order value and location.
Tracking information will be provided on all orders sent via courier delivery.
Delivery Estimates
Europe
Southern Ireland, Ireland, Belgium, Luxembourg & Netherlands
All Other European Countries
Rest of World
Duties and Taxes
All duties, taxes and import fees are fully covered by Elizabeth Bradley. The price you pay at checkout is the final cost of your order - you will not be charged any additional fees upon delivery.
Returns
We offer free, 60-day returns.
Elizabeth Bradley Design endeavours to ensure that you receive the highest standard and quality of products and services at all times, however, if you are not entirely satisfied with your purchase then please submit a return request below or contact Customer Services in the first instance on +44 (0)1865 339 050. We will accept returns on products purchased directly from Elizabeth Bradley Designs within 60 days of purchase. We require that the product is returned unused and packaged in its original condition. Postage costs and Gift Cards are non refundable. This does not affect your statutory rights.
I started my EB kit 30 odd years ago, then life got in the way.... When I returned to it recently, a hank of one colour had mysteriously disappeared. I contacted EB with an ancient colour reference, and they not only correctly identified the old colour, but were also able to provide a replacement hank quickly and efficiently. I was so impressed (and relieved that the work I started so long ago can be safely finished). Thank you EB - I was impressed with with your company 30 years ago, and remain so.
Since 1986, Elizabeth Bradley has been dedicated to bringing you the finest needlepoint kits and accessories. We guarantee exceptional craftsmanship, superior customer service, and hours of relaxing stitching time.