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Free shipping on all orders to the United Kingdom - Shop Now
Elizabeth Bradley Design
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We offer free shipping to the United Kingdom, for other destinations shipping costs are calculated at checkout based on order total and shipping destination. Tracking information will be emailed at the time of order shipment.
Shipping times shown are from the date on which the order ships, not the date on which the order was placed.
Elizabeth Bradley Design endeavors to ensure that you receive the highest standard and quality of products and services at all times, however, if you are not entirely satisfied with your purchase then please submit a return request below or contact Customer Services in the first instance on +44 (0)1865 339 050. We will accept returns on products purchased directly from Elizabeth Bradley Designs within 60 days of purchase. We require that the product is returned unused and packaged in its original condition. Postage costs and Gift Cards are non refundable.
Since 1986, Elizabeth Bradley has been dedicated to bringing you the finest needlepoint kits and accessories. We guarantee exceptional craftsmanship, superior customer service, and hours of relaxing stitching time.
I recently ordered some Background Wool Yarn. It was the exact match to my previous order. The staff @ Elizabeth Bradley Design was very courteous and sent my order quickly so I could finish my project. I will definitely order more needlepoint projects because the staff is very helpful and a pleasure to speak with. Thank you. Teri from Boston
I ordered a different background color for my needlepoint kit than the one that I originally ordered. EB was great at sending the new wool out right away. Love the color I selected from the selection of all wools in their booklet.
I wanted to buy some dark red background wool to match some much older wool which I was using in one of my projects. Romy at Elizabeth Bradley went the extra mile to make sure that the dye lot of the new wool was as close as possible to my older wool. Absolutely brilliant customer service. Thank you so much.
Excellent customer service, very helpful and efficient!
EB wool continues to impress. Lovely texture, beautiful colors (and a great palette of background colors) make an EB needlepoint project something to look forward to working on. Thank you for making such a fine product!
