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Free Shipping on all UK Orders
Elizabeth Bradley Design
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Shipping
We offer free delivery within the United Kingdom on all orders.
For international destinations, rates are based on order value and location.
Tracking information will be provided on all orders sent via courier delivery.
Delivery Estimates
Europe
Southern Ireland, Ireland, Belgium, Luxembourg & Netherlands
All Other European Countries
Rest of World
Duties and Taxes
All duties, taxes and import fees are fully covered by Elizabeth Bradley. The price you pay at checkout is the final cost of your order - you will not be charged any additional fees upon delivery.
Returns
We offer free, 60-day returns.
Elizabeth Bradley Design endeavours to ensure that you receive the highest standard and quality of products and services at all times, however, if you are not entirely satisfied with your purchase then please submit a return request below or contact Customer Services in the first instance on +44 (0)1865 339 050. We will accept returns on products purchased directly from Elizabeth Bradley Designs within 60 days of purchase. We require that the product is returned unused and packaged in its original condition. Postage costs and Gift Cards are non refundable. This does not affect your statutory rights.
All the EB kits come with perfect wool for stitching. Sometimes the background color of my choice calls for a slight adjustment of other colors. When I want to adapt a bit, I order the wool. Also, on the autumn sampler, I wanted a bit brighter garden, so I chose from EB's vast array. It is fun to allow myself some creative choices from their abundance of hues.
It is a difficult situation for me to give a review about Elizabeth Bradley. First, I am in the process of finally finishing a project I started 50 years ago! It is done with DMC tapestry wool. I do have a fairly large solid background. The shade I had from the DMC was not quite what I was looking for. That is why I contacted Elizabeth Bradley here in the US to see if they had a shade I could use. The service was excellent. I ordered several smaller shade cards, which are wonderful to use, but sadly that did not work for my project either.The small section that I did with the Elizabeth Bradley wool, looked just fine, however I thought it was slightly thinner than the DMC. For that reason I did not order more of the Elizabeth Bradley wool for my project. Still I would like to do at an other time a total Elizabeth Bradley project. So, the service is great, I liked the colors, however it might not be a good idea in my case to use different types of tapestry wool. Happy stitching!
Since 1986, Elizabeth Bradley has been dedicated to bringing you the finest needlepoint kits and accessories. We guarantee exceptional craftsmanship, superior customer service, and hours of relaxing stitching time.
