All About Aftersales

All About Aftersales

A new year brings new designs and new projects. 

At Elizabeth Bradley, we take great pride in offering superb aftersales service.  With each new Elizabeth Bradley kit, it is important to consider how you will use your beautiful finished piece.  Most popular options are cushions, carpets and wall hangings, and we are here to help. With three decades of experience, our complete aftercare services assure your completed canvases will receive special care.

Cushion finishing is our most popular aftersales service.  Each canvas is professionally stretched, backed with Moire fabric, and finished with a zip and cording hand sewn with precision.  Each cushion is provided with a feather pad insert.  Should you be stitching companion pieces, it is strongly advised that you submit them to us at the same time, ensuring that the materials used are the same.

Carpet joining is our most comprehensive aftersales service.  Each carpet is completed by hand by our Welsh team, who treat each piece as their own.  With your panel placement instructions, the team will join each canvas, attach borders, and in the case of wall hangings, add tabs allowing for a decorative rod.  Hessian Tape is hand stitched covering every seam and as a final touch, a Whip Stitch is used around the edge of the carpet to create the perfect finish.

The team at Elizabeth Bradley is happy to provide pricing and lead times on all bespoke carpets and wall hangings. 

For more information on aftersales, we invite you to visit our Resource Page or contact us directly at

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